Privacy Policy

This Privacy Policy provides general information on the processing of personal data when you visit our website and/or use any of our administrative services through it. We only collect personal data that are necessary for us to fulfill our legal duties and authorizations.

Data Controller

The data controller is VITA INSTITUT DOOEL Skopje (hereinafter referred to as VITA INSTITUT), with its registered office at Luka Gerov St. No. 57, 1000 Skopje.
Personal data are processed in accordance with the provisions of the Law on Personal Data Protection.

Categories of Data Subjects

We may collect data related to the following categories of individuals:

Visitors to our website – https://vitainstitut.com/

We collect navigation data (see below) that are used for analyzing website visits and maintaining the information security of our website.
For more information about the use of cookies, please read our Cookie Policy.
Legal basis: Legitimate interest of the controller (Article 10, paragraph 1, item 6 of the Law on Personal Data Protection).

Individuals requesting access to public information

We process data of persons who submit requests for access to information in accordance with the Law on Free Access to Public Information.
Legal basis: Legal obligation of the controller (Article 10, paragraph 1, item 3 of the Law on Personal Data Protection and the Law on Free Access to Public Information).

Participants in trainings, conferences, and events

We process personal data for the purpose of organizing and conducting trainings and events organized by VITA INSTITUT.
Legal basis: Performance of a contractual obligation (Article 10, paragraph 1, item 2 of the Law on Personal Data Protection) or consent, if explicitly required.

Categories of Recipients

Personal data may be made available to:

Employees of VITA INSTITUT responsible for carrying out the specific processing;
Data processors (external service providers) acting exclusively under the instructions of VITA INSTITUT;
Competent authorities (courts, police, inspection bodies) when legally required.

Categories of Data Processed

1. Navigation Data

When visiting our website, the server creates logs for each visitor containing the following data:

Your Internet Protocol (IP) address;
The device you use, including type and model;
Your operating system;
Type and version of your browser;
Pages visited on our website and the time spent on each page;
The URL of the website that referred you to ours and, in some cases, the search terms used to find our website;
The language of your browser;
The country (determined by IP address).

2. Data Voluntarily Provided by Users

We may collect some of the following categories of personal data:

Full name
Address
Contact phone number
Email address
City

How We Collect Personal Data

We collect personal data through various channels, including:

Your use of our website, including any online forms;
Our official email address: contact@vitainstitut.com

Categories of Personal Data Users

The processing activities related to online services provided through VITA INSTITUT’s website are performed by the employees responsible for those services or by persons engaged to perform such activities.
We do not share your personal data or information about your visit to our website with third parties, except in the following cases:

When engaging service providers as processors, who are bound to act under VITA INSTITUT’s instructions and ensure adequate protection of personal data during service provision;
Upon request by a court, police, or other competent authorities, and only if there is a legal basis for doing so.

Data Retention Period

The data we collect are retained in accordance with the law and for the period necessary to achieve the purpose of processing. Retention periods are determined in the VITA INSTITUT Personal Data Retention Schedule.

Your Rights

Your rights regarding the processing of personal data include:

The right to be informed about the processing of your personal data;
The right to access your personal data;
The right to rectification and erasure of your personal data;
The right to restriction of processing;
The right to object.

For additional information and/or to exercise your rights regarding the protection of personal data, you can contact our Data Protection Officer, Gabriela Miloshevska, at: contact@vitainstitut.com

Right to File a Complaint with the Agency for Personal Data Protection (AZLP)

If you believe that the way VITA INSTITUT processes your personal data violates the provisions of the Law on Personal Data Protection, you may file a complaint with the Agency for Personal Data Protection (AZLP) as the supervisory authority. The complaint will be handled in accordance with Article 97 of the Law on Personal Data Protection.
The complaint can be submitted through the AZLP website or by using the contact information published in the “Contact” section of their official webpage.

Policy Updates

This Privacy Policy is reviewed and updated regularly. Any changes will be published on the VITA INSTITUT website.

Automated Decision-Making

VITA INSTITUT does not engage in automated decision-making.

Amendments to the Privacy Policy

This Privacy Policy will be amended and supplemented as necessary, in accordance with changes in our operations and legal requirements.